Hoop Charms

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Pine Collection

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Refund & Cancellation Policy

Thank you for shopping with Aavaaa.
• All sales are final as our products are handmade with care and love.
• Cancellations are only accepted within 3 hour of placing the order. After that, we begin processing.
• We do not offer returns or refunds unless the product is damaged or defective upon delivery.
• If you receive a damaged item, please contact us within 2 days with a photo and your order ID.
• Refunds, if approved, will be processed within 7 working days to your original payment method.

If you have any concerns, feel free to email us at bhardwajavi70@gmail.com .

Shipping and Delivery policy

At Aavaaa, each product is handmade with love and care. Once your order is placed, it takes 1–3 business days to process and ship it from our studio in Himachal Pradesh, India.

We ship all orders via India Post Speed Post, which typically takes 4–7 business days for delivery across India, depending on your location.

Shipping Charges:
A flat fee of ₹60 is applied to every order to cover packaging and secure delivery.

Tracking:
Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor the progress of your delivery.

Important Notes:
• Please ensure your address and contact details are accurate when placing your order.
• Delays may occur during public holidays or due to unforeseen courier issues.
• In case of delivery failures or returned packages, we will contact you for further instructions.

If you have any questions or concerns regarding your delivery, feel free to reach out to us at bhardwajavi70@gmail.com